Boost: Cancellation

Increase Cancellation Cover on Eligible Aneevo Single Trip Policies

Boost: Cancellation is provided by Starr International Limited.

Please note: Boost: Cancellation is only available in back office and not available for customers to purchase directly online.

Boost: Cancellation allows brokers to increase the cancellation cover available on an eligible Aneevo Single Trip Travel Insurance policy.

It is designed for customers booking higher-value holidays where the standard cancellation cover available on the core policy may not be enough to cover the full cost of the trip.

Boost is particularly useful for customers booking cruises, luxury holidays, tailor-made trips, long-haul travel and other high-value holidays.

For example:

• Core policy cancellation cover: £3,000 per person
• Customer's holiday cost: £10,000 per person
• Broker increases cancellation cover using Boost
• Total cancellation cover available can be increased to better reflect the value of the customer's holiday

Key Features

Brokers can increase cancellation cover only on eligible Aneevo Single Trip policies and for any others Top-Up Cancellation is still available. Other key features include:

• Brokers can increase cancellation cover on eligible Aneevo Single Trip policies

• Up to an additional £25,000 cancellation cover per person

• £15,000 per person maximum for customers aged 75-79

• £50,000 overall policy limit

• No excess applies to Boost Cancellation

• Core policy must include a minimum of £1,000 cancellation cover

• Boost: Cancellation is provided by Starr International Limited

How Boost: Cancellation Works

Boost: Cancellation works alongside the customer's core Aneevo Single Trip Travel Insurance policy.

If a Cancellation/Curtailment claim is submitted and accepted under the core policy, the remaining eligible loss can then be claimed under Boost: Cancellation.

A settlement must be received from the core policy before a Boost: Cancellation claim can be made.

Claims under Boost: Cancellation must be submitted within 31 days of receiving settlement from the core policy.

Please refer to our 'How To' guide here for full details on how to administer Boost: Cancellation.

When Should Brokers Consider Boost?

Brokers should consider increasing cancellation cover where the customer's holiday cost is higher than the cancellation cover available on the core policy.

This is particularly relevant for:

• Cruise holidays
• Luxury holidays
• Long-haul trips
• Tailor-made itineraries
• Multi-centre holidays
• High-value family holidays

Important Information

• Boost: Cancellation is only available with eligible Aneevo Single Trip policies.

• It cannot be sold without an Aneevo policy.

• It is not available on Annual Multi Trip policies.

• If a customer has an Annual Multi Trip policy and requires increased cancellation cover, a Single Trip policy may be considered.

• Boost can be added within the first 14 days after purchase. After the cooling-off period, the policy would need to be cancelled and re-issued.

• The cancellation amount can be increased mid-term but cannot be reduced after 14 days.

Frequently Asked Questions