Guidance Documents

You will find a suite of guidance documents below to help you.

Call us on 0800 458 0466 for any queries or use the link below to email us.

Annual Multi trip Policies Guidance

Download

Cruise Travel Insurance Guidance

Download

Independent Travellers Guidance

Download

Undiagnosed Conditions Guidance

Download

Waiting List Terms Guidance

Download

Non-Travelling Close Relatives Guidance

Download

Travelling when Pregnant Guidance

Download

Policy Admin & Customer Account Guidance

Download

Document Retrieval

Download

UK Trips & Channel Island/IOM/NI Residents

Download

Northern Ireland residents departing from ROI

Download

Smart Luggage

Download

Claims Contacts

Download